Longstanding client relationships

Our experience with Scott & Broad has been exceptional over the 20+ years we have been with them. The entire team consistently deliver service that stands out, not only for their professionalism but also for their deep knowledge of the industry. What sets them apart is their ability to tailor advice to our specific needs.

Their industry expertise is second to none, allowing them to provide solutions that mitigate risks and keep us covered in ways that are most relevant to our operations.

The team’s responsiveness and support are outstanding. Whether it’s a quick enquiry or a more complex situation, they always respond promptly, and their guidance is clear and practical. After more than two decades with Scott & Broad, we have complete confidence in their ability to manage our insurance needs. Their detailed understanding of our industry and organisation ensures that we are always protected, allowing us to focus on running our operations without worry.

Working with Brooke and the team at Scott & Broad has been an exceptional experience. What stands out the most is the considered insurance knowledge and the way everything is explained in clear, understandable terms, which provides us with great confidence. The tailored advice you offer is invaluable to our organisation, ensuring we are well-protected and prepared for any challenges.

The level of support, responsiveness and service is consistently outstanding making the insurance process seamless and stress-free.

We have used (and trusted) Scott & Broad will all our insurance needs for over 25 years. During that time we have needed a wide range of insurance products, for our businesses, as well as personal.

The consultative and professional approach from all the team at Scott & Broad has protected many aspects of our business, giving us the confidence, that if/when difficult scenarios arise, we have their support to make a claim on the insurer. Having the right advice and the right level of insurance cover is vital for any commercial venture. Scott & Broad have supported us through the good times and challenging times.

Structuring the various types of insurance has seen us work closely with Mark Elphick and Brooke Gannon. They are both experts in their field and also cognisant of what it is like to be in private enterprise. They are both commercially savvy and a pleasure to deal with. Insurance can be complex and it is vital to have honesty, transparency and professional advice. Mark and Brooke, plus the wider team at Scott & Broad, have all those attributes. When it became necessary to make a claim we have found Nerida Paterson to be exceptional. At any hour of the day Nerida would be listening to us, understanding the issues and supporting us 100% to get reimbursed correctly.

We rate Scott & Broad extremely highly and as such don’t need to go elsewhere, for all our insurance needs.

Since engaging Scott & Broad as our Insurance Broker 3 years ago, we have been extremely satisfied with the service we have received.

From the beginning, Mark Elphick and his team took the time to understand our business and insurance needs. They have provided tailored solutions, with appropriate insurance covers and negotiate for competitive premiums.

Scott & Broad’s commitment to customer service sets them apart. They are always available to answer any queries, provide expert advice and assist with claims. Their professionalism and attention to detail means our business is well protected.

I highly recommend Scott & Broad to anyone seeking a trusted and reliable Insurance Broker.

I have worked with Anita Subotic from Scott & Broad for the last 2.5 years our general insurance portfolio, as well as workers compensation, and I cannot thank Anita and her team at Scott & Broad enough for the support and guidance we have received whenever we have needed it, whether it be for assistance in a claims process or annual reviews and renewals.

The team are friendly, supportive, extremely knowledgeable and we are grateful to trust our business in their very capable hands. We are always promptly responded to when we reach out, so that we don't ever feel like we have not been heard.

I would not hesitate to recommend Scott and Broad as Brokers to any business large or small, as they are professional and have a large breadth of knowledge across many industries.

We would highly recommend Scott & Broad as a general insurance broker. Over the past two year’s our Account Manager, Anita Subotic and CEO Mark Elphick, have provided Artarmon Mazda with exceptional service and continually demonstrate a broad understanding of insurance for the Motor Dealership industry including our personal insurance requirements.

In addition to their professional expertise, Anita has proven to be reliable, trustworthy and efficient. Our previous brokers were very slow in their response times, Anita will respond extremely promptly by way of email or phone call.

The support, response and service we receive from Anita is exemplary. The advice we have received has enabled our business to implement initiatives to reduce claims and improve profitability.

We feel very confident having Scott & Broad as our insurance brokers and would have no hesitation in recommending them to any Motor Dealership business seeking an insurance broker.

We value the role of Scott & Broad as our insurance partners, their ongoing support in managing our Workers compensation premium and claims is extremely helpful.

They go above and beyond to ensure any claims we have are managed promptly and result in the best outcome for both our employees and our business.

Our family has been a customer of Scott and Broad for over 40 years. They have and continue to provide personalised and excellent service across all of our personal and business requirements. The team are friendly and responsive and nothing is too much to ask of them.

From my personal perspective and as someone who oversees both our family and multiple business interests, I can't tell you how reassuring and easy it is to have our insurance needs consolidated under one roof with Scott and Broad and their team.

I have been a client of Scott & Broad for over 30 years. Scott & Broad have always taken the time to really understand my business needs. Their approach was different to others, commencing with a Risk Audit, then to design and negotiate the appropriate insurance coverage to match our business profile. Claims are always an unwanted unexpected occurance, however Scott & Broad have worked very closely with out staff to ensure timely and effective claims processing and payment.

Scott & Broad provide me with the comfort and security that the right type and right level of insurance cover is always in place.

Scott & Broad have been looking after our business for more than 25 years. We depend on their advice and extensive experience for ensuring we have been, and continue to be covered for all areas of risk to our operation.

Scott & Broad's product knowledge and offering is extensive and as a result, our insurance cover has been well customised to meet our needs so that when we have suffered damage or claim events over the years, we have been well-protected by their professional and dependable service.

Scott & Broad has assisted us with our insurance requirements for almost ten years now and in that time the standard of their service and advice have been consistenttly outstanding.

Our business has also grown significantly over recent years in both size and complexity and we have been able to rely on Scott & Broad to capably and professionally support us every step of the way.